Welcome to CTN Software’s Return and Refund Policy page. Your satisfaction with our software products is our top priority. Below, you’ll find comprehensive information on our payment methods, return policy, complaints process, and data protection measures.

Payment Methods

At CTN Software, we offer a variety of convenient payment methods to cater to your preferences. You can securely complete your purchase using the following options:

  • PayU: A popular online payment system in Poland, allowing quick and safe transactions.
  • PayPal: A globally recognized platform providing secure payments and buyer protection.
  • Google Pay (GPay): A fast and easy way to make payments directly from your Google account.
  • Credit Card: We accept major credit cards, ensuring a seamless checkout experience.
  • Bank Transfer: Direct transfers from your bank account for a traditional payment method.
  • Other Methods: Additional payment options may be available depending on your location and currency.

Return Policy

We understand that sometimes you may need to return a product. CTN Software adheres to the European Union’s consumer protection regulations. Under the Consumer Rights Act of 30 May 2014, you have the right to withdraw from your purchase within 14 days of receiving the product, without providing any reason. This applies to all our software products, provided they haven’t been activated or used.

To initiate a return, please contact us within the 14-day period. We will guide you through the return process and ensure you receive a prompt refund.

Complaints and Warranty Claims

Should you encounter any issues with your software, we are here to help. You can file a complaint or warranty claim by contacting our customer support team at the details below:

We strive to review and resolve all complaints within 14 days of receipt. Your satisfaction is important to us, and we aim to address any concerns swiftly and effectively.

Data Protection and Privacy

Your privacy is crucial to us. We are committed to protecting your personal data and handling it responsibly. For detailed information on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

Contact Us

For any questions or assistance, feel free to reach out to our support team. We’re here to ensure you have a positive experience with CTN Software.

  • Company: CTN Sebastian Iżycki
  • Address: Świętojańska 7, 48-303 NYSA, Poland
  • VAT No: 7532324787
  • REGON: 160330294

Thank you for choosing CTN Software. We appreciate your business and look forward to serving you.